Important Information

Important Information

With all of our pods, you receive a 2 year warranty.

PurePods UK Ltd offers delivery and installation service on all products at a fixed priced of £500.00. Please note ,we only deliver  to Mainland UK addresses.

If you do not live in the UK please contact the our head office directly: PurePods UK, 130 Old Street, London, England, EC1V 9BD for further information.

Lead time: 4-6 weeks unless stated otherwise. Our team will arrange a delivery date directly with the buyer, upon 48 hours of receiving payment.

PurePods UK Ltd products are made to order and therefore, once ordered they cannot be cancelled or returned (unless the product is faulty).

Defective goods will be accepted only with prior authorisation from PurePods UK Ltd Head Office. A credit will be issued only after the faulty goods are inspected and approved and will be based on Buyer’s cost for the goods in question.

The following applies;

  • Goods defective on delivery may be returned for exchange once agreed by PurePods UK Ltd Head Office and an authorisation number obtained
  • Goods incorrectly delivered by PurePods UK Ltd may be returned for full credit

The above conditions do not affect your statutory rights when goods are faulty, or not as described.

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